Purchase Policy

Thank you for shopping at DrJess.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 7 days of the original purchase of the product.To be eligible for a return, please make sure that:

The product was purchased in the last 7 days.

The product is in its original shipped packaged unopened.

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By phone number: 502-409-6864

By email: support@drjess.com

 Send the product with its original packing to:

6427 W. Highway 146 STE 4 Crestwood, Ky 40014

 Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from DrJess.com.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

 Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: 502-409-6864

By email: support@drjess.com